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SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service latest study material & C_TS470_2412 valid vce exam & SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service pdf vce demo

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SAP C_TS470_2412 Exam Syllabus Topics:

Topic
Details

Topic 1

Service Master Data: This section of the exam measures the skills of SAP Master Data Specialists and covers the management and configuration of service-related master data within SAP environments. It includes defining service objects, managing attributes, and ensuring accurate data flow across modules. Effective service master data management helps improve service delivery, optimize resource utilization, and maintain consistency across business processes.

Topic 2

Managing Clean Core: This section of the exam measures the skills of SAP Solution Architects and covers the principles of maintaining a clean core within SAP systems. It focuses on strategies for minimizing customizations, leveraging standard SAP functionalities, and ensuring system integrity while allowing for necessary extensions. The goal is to enhance system performance, ease upgrades, and maintain long-term sustainability.

Topic 3

Service Order Management: This section of the exam measures the skills of SAP Service Operations Consultants and covers the end-to-end management of service orders within SAP. It includes the creation, processing, tracking, and fulfillment of service requests, ensuring seamless coordination between departments. Proper service order management enables organizations to enhance customer satisfaction, streamline operations, and improve response times through integrated workflows.

Topic 4

Organizational Data: This section of the exam measures the skills of Enterprise Data Managers and covers the structuring and management of organizational data within SAP systems. It focuses on defining key organizational elements, configuring data hierarchies, and ensuring proper integration across business units. Mastery of this domain is essential for maintaining accurate reporting structures, workflow efficiency, and compliance with enterprise-wide data governance policies.

SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Sample Questions (Q76-Q81):

NEW QUESTION # 76
You want to configure the organizational units for Service with Advanced Execution. Which of the following business objects can you assign to a planning plant?

A. Maintenance planner group
B. Company code
C. Location
D. Maintenance work center

Answer: A,D

Explanation:
InService with Advanced Execution, organizational units are configured to support complex service scenarios. The correct answers aremaintenance work center (A)andmaintenance planner group (D). Let's dive deep.
Planning Plant Role:
The planning plant is the central organizational unit for maintenance and service planning, assigned in enterprise structure (SPRO # Enterprise Structure).
* Maintenance work center (A):A work center (e.g., "Field Service Team") is assigned to a planning plant in its master data (IR01/IR02). It defines where work is executed and is critical for scheduling in advanced execution.
* Maintenance planner group (D):A planner group (e.g., "PLG1") is assigned to a planning plant (via IP01 or customizing) to manage planning activities (e.g., who schedules orders).
Why Not the Others?
* Company code (B):A company code is a financial entity assigned to plants, not a service-specific object.
* Location (C):Locations are geographic data, not directly assigned to planning plants in this context.
Advanced Execution Context:
In advanced execution, these assignments enable resource-related billing and detailed scheduling.
"In Service with Advanced Execution, maintenance work centers and planner groups are assigned to a planning plant for organizational setup."

NEW QUESTION # 77
Which business process requires serial numbers?

A. Tracking material items as pieces of equipment
B. Installing and dismantling pieces of equipment
C. Creating a service order for an on-site service process
D. Tracking the warranty of a technical object

Answer: A

Explanation:
Serial numbers in SAP S/4HANA Cloud Private Edition, Service are used to uniquely identify individual items, particularly in equipment and material tracking:
* Tracking material items as pieces of equipment: This process requires serial numbers to monitor specific material items (e.g., spare parts or assets) as equipment throughout their lifecycle, including repairs or replacements. This is common in in-house repair or field service scenarios where serialized items are managed.
* Installing and dismantling pieces of equipment: While equipment may have serial numbers, the process itself doesn't inherently require them unless specified.
* Creating a service order for an on-site service process: Serial numbers may be referenced but are not a requirement for the process.
* Tracking the warranty of a technical object: Warranties can be tracked without serial numbers, though they may be used optionally.This aligns with SAP's equipment management and logistics integration."Serial numbers are required to track material items as pieces of equipment in service and repair processes." (SAP Help Portal, Equipment Management).

NEW QUESTION # 78
In a maintenance plan, what is used to determine the items in a call object?

A. A product bundle
B. A service order template
C. A bill of material
D. A product proposal

Answer: C

Explanation:
In a maintenance plan, acall object(e.g., a service order) is generated based on scheduling. Theitemsin this call object-such as spare parts or services-are determined by abill of material (BOM)(Option D).
A BOM with usage type "4" (Plant Maintenance) or "S" (S4 Service) defines the components (materials or services) required for the maintenance task. When the maintenance plan triggers a call, the system references the BOM assigned to the technical object (e.g., equipment or functional location) or task list to populate the call object's items.
* Product bundle (A):Used for grouping products, not for maintenance plan items.
* Service order template (B):Defines a structure for service orders but is not linked to maintenance plan scheduling.
* Product proposal (C):Suggests items based on rules, not a source for call object items.
"The items in a call object generated by a maintenance plan are determined by the bill of material assigned to the technical object or task list, specifying required components."

NEW QUESTION # 79
To which of the following can you assign production resources and tools? Note: There are 2 correct answers to this question.

A. Product bundle
B. Task list operation
C. Service order
D. Maintenance order operation

Answer: B,D

Explanation:
Production resources and tools (PRTs)in SAP S/4HANA Cloud Private Edition, Service are objects (e.g., tools, test equipment) used during maintenance or service activities. They are assigned to specific operational steps to ensure the right resources are available. The correct answers aretask list operation (B)and maintenance order operation (C). Let's explore this in depth.
Understanding PRTs:
PRTs can be materials, equipment, or documents tracked in the system. They are not consumed like spare parts but are used temporarily during a task (e.g., a wrench or a calibration device). Assigning PRTs ensures proper planning and availability during execution.
Why Task List Operation and Maintenance Order Operation?
* Task list operation (B):A task list defines standard procedures for maintenance or service (e.g.,
"Inspect pump"). Within the task list, each operation (step) can have PRTs assigned in the operation details. For example, Operation 0010 might require a "Torque Wrench" as a PRT. This assignment is done in the task list maintenance screen (e.g., IA05 or IA06). When the task list is used in a plan or order, the PRTs carry over.
* Maintenance order operation (C):A maintenance order schedules specific work on a technical object.
PRTs can be assigned directly to operations within the order (e.g., in transaction IW31/IW32). For instance, Operation 0020 in a maintenance order might list a "Lifting Crane" as a required PRT. This supports detailed execution planning.
Why Not the Other Options?
* Service order (A):PRTs are not assigned at the header level of a service order. They are linked to specific operations within the order, which aligns with maintenance order operations (C), not the order as a whole.
* Product bundle (D):A product bundle groups items for sales or service offerings but has no operational context for PRT assignment-it's a commercial construct, not a work execution object.
Additional Context:
In practice, PRTs assigned to a task list operation can automatically populate a maintenance order when the task list is referenced, streamlining the process. Availability checks for PRTs can also be configured to ensure they're ready before work begins.
"Production resources and tools (PRTs) can be assigned to task list operations and maintenanceorder operations to specify the tools or resources required for execution."

NEW QUESTION # 80
How do you ensure that product-specific prices are applied in a service order based on its assigned service contract?

A. Maintain price lists
B. Maintain billing plan
C. Maintain price agreements
D. Maintain contract price

Answer: C

Explanation:
To apply product-specific prices from a service contract to a service order:
* Maintain price agreements: Price agreements in the contract (e.g., condition type PR00) define product-specific prices, which are copied to linked service orders during creation or item entry.
* Maintain billing plan: Controls billing timing, not pricing.
* Maintain contract price: A general term, not a specific mechanism.
* Maintain price lists: Used in sales, not contract-specific pricing in service.This is part of pricing condition configuration in scope item 3MO."Price agreements in the service contract ensure product- specific prices are applied to service orders." (SAP Help Portal, Service Pricing).

NEW QUESTION # 81
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